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Administrative Support Specialist I

Gastonia, NC

Administrative Support Specialist

Gastonia, NC 
Monday-Friday, 8:00 am – 5:00 pm
Rate 14.50

Description

This position is for individuals who are skilled with the use of computers and the willingness to interact with customers on a frequent basis. 

Requirements

ESSENTIAL DUTIES: 

The duties listed below are not all of the duties that may be assigned but are identified as those that are essential for an employee to perform:

  • Works in computer systems to log information. Assigns applications, cases, and tasks to company staff. 
  • Enters and retrieves information utilizing computerized records. Documents computer systems with results.
  • Provides routine information to the public about company functions and procedures; screens and directs incoming calls or walk-in clients to the appropriate location.
  • Researches and routes clients to appropriate programs for services.
  • Assists applicants with reviewing documents, making copies, and looking up information or other records required for client assistance.
  • Conducts research, file set-ups, and scans documents using appropriate indexing. 
  • Data input into various systems/forms.
  • Sorts and distributes mail; prepares information for mailing.
  • Provides switchboard coverage during breaks and lunch.
  • Works in file rooms - pulling records, filing records, and purging records. 
  • Floats between areas providing duties as listed.

MINIMUM QUALIFICATIONS: 

Graduation from an accredited high school or its equivalent. A minimum of 3 years experience involving word processing, computerized data entry, receptionist, and records management functions. An equivalent combination of education and experience will be considered. Must possess a valid Driver’s License, Must possess computer skills and the ability to lift at least 25 lbs.

MINIMUM PHYSICAL OR ABILITY REQUIREMENTS:

  • Valid Driver’s License Required.
  • Must be able to lift 25 pounds.
  • Must be able to sit or stand for long periods of time

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