JOB SUMMARY: - Roof Above

Our Client is looking for a Resident Advisor,

Responsible for the coordination and monitoring of operations and activities including: enforcing shelter policies and procedures, maintaining housekeeping standards, coordinating of volunteers..

1. Monitor facility and conduct regularly room inspections. Monitor cafeteria during meals.

2. Maintain room assignments of residents. Complete batch sheets.

3. Assist clients with personal needs as requested

4. Enforce housekeeping standards with residents.

5. Ensure that the clients adhere to all policies and procedures of the program. Notify Social Work staff when clients violate policies and procedures. Exercise discretion in enforcing rules. Write up clients on rule violations

6. Assist with personal needs of clients. Relay client issues and concerns to Director/Case Manager.

7. Assist with in-coming telephone calls. Take phone messages for staff and or the residents.

8. Adhere to the strictest professional confidentiality.

10. Assist in the conservation of all Salvation Army resources.

11. Abide by all Salvation Army policies and/or procedures.

12. Monitor supplies and make recommendations for reorders.

14. Supervise the evacuation of residents during fire drills or fire emergencies.

OTHER RESPONSIBILITIES:

1. Assist Reception/Security or other staff as needed during crisis situations.

2. Relieve other Resident Advisors during meal or break times.

3. Provide Data Entry for statistical information.

MATERIAL AND EQUIPMENT:

Keyboard, computer, printer, copier, fax machine, shredder, telephone.

MINIMUM QUALIFICATIONS REQUIRED:

EDUCATION AND EXPERIENCE:

Must possess a High School Diploma or GED certificate with one year’s experience in the human services field preferred. Work experience in a residential setting preferred.

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LICENSES AND CERTIFICATION:

Valid driver’s license with a clean seven year driving record (MVR required).

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of - computer fundamentals

- Community resources

Skills in - writing and speaking in English language

- Communicating in Spanish language is helpful

- Keyboarding / typing skills

- Good telephone communications

Ability to - organize work priorities

- Work well with homeless population

- Interact well with social work staff

- Handle multiple duties simultaneously

- Meet job attendance requirements as designated by day and shift

(1/2 hr. unpaid meal - all shifts all days)

- Pass drug screening test requirement

- Interpret and implement programs to meet goals and objectives