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Customer Service
Charlotte, NCWe are looking for dedicated individuals to join our team at Meck Couty!
Mon-Fri 8am-5pm
$20 per hour
Position Summary:
Perform customer service work by providing information, handling customer inquiries, processing paperwork and answering questions. This position, under direct supervision, is responsible for interacting with new and existing customers regarding various Mecklenburg County programs of variety and specialization in a department.
Essential Functions
•Answer telephone and greet customers
•Assist customers with program registrations, schedule appointments, take payments, or determine program eligibility
•Process applications, gather information and conduct online database searches
•Process invoices, applications and other necessary documents
•Operate office equipment, fax machines, copiers and phone systems
•Verify customer information through paper and online documentation
•Maintain, update and organize electronic files, records and reports
•Respond to and resolve customer inquiries regarding services available, community resource options, on-going programs and benefit status
•Enter data into various computer applications and databases
Minimum Qualifications Experience:
Minimum of two years of customer service or community service-related experience
Education:
High School Diploma or equivalent
Please send resumes to xscott@careermatchsolutions.com if you are interested! Position starts ASAP
Mon-Fri 8am-5pm
$20 per hour
Position Summary:
Perform customer service work by providing information, handling customer inquiries, processing paperwork and answering questions. This position, under direct supervision, is responsible for interacting with new and existing customers regarding various Mecklenburg County programs of variety and specialization in a department.
Essential Functions
•Answer telephone and greet customers
•Assist customers with program registrations, schedule appointments, take payments, or determine program eligibility
•Process applications, gather information and conduct online database searches
•Process invoices, applications and other necessary documents
•Operate office equipment, fax machines, copiers and phone systems
•Verify customer information through paper and online documentation
•Maintain, update and organize electronic files, records and reports
•Respond to and resolve customer inquiries regarding services available, community resource options, on-going programs and benefit status
•Enter data into various computer applications and databases
Minimum Qualifications Experience:
Minimum of two years of customer service or community service-related experience
Education:
High School Diploma or equivalent
Please send resumes to xscott@careermatchsolutions.com if you are interested! Position starts ASAP