Position Summary
The mobile medical unit Health Educator supports community-based health initiatives by providing health education, outreach services, and administrative coordination for mobile health operations. This position, under minimal supervision, is responsible for managing, strategizing, building partnerships, and engaging with diverse communities within Mecklenburg County to maximize and maintain healthy lifestyles.

Essential Functions

• Coordinate and facilitate comprehensive community education programs in support of Health Promotion, Chronic Disease Prevention, and other programs
• Design and distribute engaging health education materials that are culturally appropriate and tailored to meet the needs of diverse populations
• Conduct outreach, marketing, and education in the implementation of programs
• Provide technical and program consultation to internal partners and management
• Plan exhibits, participate in health and resource fairs, and conduct health promotion and public education forum discussions to motivate audiences to understand health issues and offerings of the organization 
• Serve as a liaison between the organization and the community to work toward eliminating health disparities and promoting equity to support and improve health outcomes
• Engage community agencies to provide resources and support for targeted populations to improve their health and general well-being
• Respond in cases of urgent and/or emergent events that require public health interventions.
• Administrative tasks include coordinating client appointments; completing registration and intake processes; maintaining accurate data tracking and documentation; and supporting reporting requirements to ensure program compliance and performance monitoring.

Minimum Qualifications

Experience: Minimum of two years of experience in health education or related field

Education: High school diploma or equivalent

Language Proficiency:  Advanced verbal and written skills in English and Spanish

Licenses & Certifications: Requires a valid Driver’s License.


Preferred Qualifications

• Bachelor’s degree or higher in a health-related field
• Energetic self-starter with experience in community health, mobile health programs, school-based health services, or public health outreach initiatives
• Experience providing health education to diverse populations including underserved or marginalized communities using culturally responsive communication techniques.
• Previous experience with patient registration, scheduling, intake processes, and administrative coordination

Knowledge, Skills and Abilities

Knowledge of

• Principles and practices of public health
• Local resources and services
• Person-centered planning
• Preventative health services, immunizations, health promotion strategies, and community resources
• Demonstrated ability to collaborate effectively with clinic teams, community partners, and multidisciplinary staff

Skills 

• Ability to effectively plan, implement, and evaluate communication and health education strategies
• Excellent oral and written communication skills
• Ability to design, develop, and adapt presentations on a variety of health topics targeted toward a diverse audience
• Good presentation and interpersonal relationship skills
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced, mobile or field-based environment.

Abilities

• Applied Learning: Assimilating and applying new job-related information in a timely manner
• Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Leveraging Diversity: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; making the most effective use of the capabilities, insights and ideas of all individuals
• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals
• Safety Intervention: Having knowledge of conditions that affect patient, self, and/or employee safety under normal conditions and conditions that occur in crisis situations; skilled in identifying conditions that might cause health or safety hazards and takes action to remove such hazards; understands all aspects of providing a safe environment for patient, self, and/or others in crisis

Computer Skills

• Proficient in various computer applications including Microsoft Office Suite
• Proficiency in data tracking systems, electronic health records (EHR), and database management for reporting and program evaluation

Work Environment
80% field work and 20% office environment with moderate noise.

Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Program leadership reserves the right to revise the job description at any time. Designated positions may be required to assist in emergencies and/or disaster situations.